please contact us before ordering - levels 1-3 fully booked for 2023!
This is a fully tailored for you, totally done for you, once in a lifetime, anything you want type of experience.
You share your dream costume, and we'll craft it from scratch for you - from start to finish!
Our team of skilled designers and artisans will collaborate with you to create a one-of-a-kind masterpiece that captures your unique style and vision.
This process is all done online from the comfort of your home.
This Includes:
Initial concepting session.
Design sketching.
Fabric sampling.
Measurement & fittings.
Handcrafting the costume.
Embellishment & detailing.
Quality assurance & post-delivery support.
Full conceirge support from start to finish. Whatever you need, we're here to help.
An opportunity to bring your wildest dreams to life with a custom piece that's truly one-of-a-kind.
Details*
Please read before purchase!
Customization Options
We'll create unique, one-of-a-kind pieces that'll meet ANY specific needs or preferences you have!
If you can dream it, we can build it!
This is for the creation of a full costume from scratch. Anything goes from start to finish, and even if your ideas are crazy, we'll help you make it happen!
We only take a maximum of 3 clients per month.
Customization Pricing
Please message us prior to ordering if you intend to customize to confirm.
Costs depends on the difficulty of customization & materials!
There may be additional costs depending on your vision. Get in touch with us.
How Customization Works
Email us your request at support@luminous-creations.com or send us a message here.
*Custom orders add 2-3+ weeks to delivery time, depending on the difficulty & availability of materials.
How custom orders work:
1. You get in touch. We'll review your request with our team.
2. We'll discuss additional details with you to ensure your vision.
3. We'll give you our estimates after considering factors like materials, time constraints, design, artisan availability, etc...
4. We'll send a custom invoice (non-refundable & paid in advance)
5. We'll do your project & give you updates along the way.
We're first come, first serve. Not all customizations are accepted!
Return Policy
Due to the artisanal handcrafted nature of this product, we do not offer returns, refunds, or exchanges!
However, in the rare event that there is an issue due to our error, we will gladly replace it for you.
Each piece is carefully inspected before shipment and is packaged to prevent any defects.
Unfortunately because our products are painstakingly handmade, we do not offer the option to "try on/test out" prior to purchase. We kindly ask that you consider this before making your purchase, and we appreciate your understanding in this matter.
Shipping
We provide free standard shipping for domestic orders (USA).
For domestic orders (USA), our standard delivery time is 5-12 business days.
For international orders, our standard delivery time is 2-4 weeks.
Some destinations have customs fees or shipping surcharges. Please contact us for shipping estimates.
We deliver internationally to Australia, Canada, and EU nations.
(For other countries, check with our team. We'll try to arrange shipping.)
For custom orders that require modifications, please allow an additional 2-4 weeks!
Your custom order will require at least an additional 2-4 weeks!
We understand the importance of timely delivery, particularly when it comes to photoshoots or events. Our shipping times vary depending on inventory, materials, & demand.
We encourage you to place your order in advance to ensure ample time to receive your delivery.
